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Welcome to Kuwait University! Before starting your work journey with us, please complete the following steps to ensure smooth access to all university systems, services, and remote working platforms without any interruptions.
Steps to Employee Success
Your university email is your gateway to all Kuwait University systems and services.
You will receive your university email along with a temporary password into your personal email.
Note: The processing time may vary, please check with the Human Resources Department for confirmation.
Please reset your password to ensure secure access to all Kuwait University systems and services.
Reset link:
Multi-Factor Authentication (MFA) adds an extra layer of security to your Kuwait University account and must be configured for first-time use through a personal computer (PC).
To set up MFA, please visit:
https://cis.ku.edu.kw/services/mfa
Follow the on-screen instructions to complete the activation process.
If you encounter any issues, please visit:
supportme.ku.edu.kw → Cyber Security → Add MFA for User
You may also contact the Information Security Team for assistance:
Email: Itsecurity@ku.edu.kw
WhatsApp (emergencies only during official working hours):
24984051 / 24982884 / 24982845
Download the application from the App Store (iPhone) or Google Play (Android) by searching for “Kuwait University”.
Important Note: The biometric attendance feature in the application will only be activated after the official appointment decision is issued and your registration in the Human Resources System is completed.
To record biometric attendance through the application:
1. Sign in using your university account.
2. Select the Attendance icon.
3. Make sure GPS is enabled and that you are within the approved university campus range.
4. Press Check-In upon arrival and Check-Out before leaving.
To view your daily attendance report:
Home Page → Attendance Report.
The system allows you to manage leaves, payroll, and personal information.
How to submit an annual leave request:
Self Service → Leaves → Leave Request → Select the leave type and dates → Submit for approval.
Please ensure that leave requests are submitted sufficiently in advance of the planned leave date.
Sick leave:
A certified medical report must be submitted through the system or delivered directly to the Human Resources Department within the next working day.
Short Leave:
Requests should be coordinated with and approved by your direct supervisor according to the department’s internal regulations.
To view your daily attendance report:
Self Service → Attendance Report.
Microsoft Teams is used for official communication and meetings. The service can be accessed directly through a web browser or by downloading the application on your device.
Used for preparing and sending all official internal and external correspondence. All communications must follow the official Kuwait University templates and formatting standards.
Used to securely access Kuwait University systems and services from outside the university campus.
To fill the request form:
https://kuapp.ku.edu.kw/kucisforms/vpnrequestform.aspx
Additional Resources
Familiarize yourself with the university’s organizational structure, your affiliated college or department, reporting line, direct supervisor, and team members to ensure effective communication and smooth integration into the work environment.
To request a university ID card, log in to the Employee Self Service System, then select Administrative Transaction Request and submit the required request.
Once the request status in the Employee Self Service System indicates that your university ID is ready, you may collect it from the Security and Safety Administration, University ID Department.
Expected Processing Time: Please contact the Human Resources Department to confirm the approved timeframe for issuance and collection.
Employees are required to review and follow the official working hours schedule approved by their department.
Please note that working hours may vary during special occasions. Ensure that you verify the official schedule with your direct supervisor or the Human Resources Department before relying on or sharing any timing information.
Review the university’s rules & regulations through the Technical Office Website.
Adhere to professional dress standards and maintain compliance with Kuwait University’s visual identity and institutional appearance guidelines.
Maintain respectful and professional conduct when interacting with students, colleagues, and the public at all times.
Take advantage of the available training and professional development programs through the following platforms and centers:
• Percipio Platform (https://etraining.percipio.com)
• Center for Advancement of Information Technology (CAIT) (https://cait.ku.edu.kw)
• Al-Khwarizmi Center (https://khawarizmi.ku.edu.kw)
• E-Learning Center (ELC) (https://elc.ku.edu.kw)
Adhere to the approved administrative hierarchy and follow the official protocols governing formal correspondence and communications.
All internal and external correspondence must use the officially approved university templates and formats. Official templates and forms can be downloaded through the following links:
KUCIS Forms: https://kuapp.ku.edu.kw/kucisforms
University Regulations and Policies: https://ku.edu.kw/centers/Technical-Office
General Services Forms: gsd.ku.edu.kw
Facilities and Maintenance Forms: cam.ku.edu.kw
Use the support portal to report any technical issues or submit requests for IT services and technical assistance.
General Services Department (GSD): The department responsible for campus facilities and infrastructure services, including maintenance, cleaning, and transportation services. https://gsd.ku.edu.kw
University Club: Provides social, recreational, and community services for Kuwait University employees.
Social Security Fund. https://ssf.ku.edu.kw